Regular cleaning the best results and we recommend vacuuming twice a week. A new woolen carpet should only be vacuumed gently, until it stops giving off fluff.
Even the best care will not prevent an accident from happening. If you spill anything on your carpet, immediately dampen a clean towel wit cold water and squeeze well. Place the damp towel over the stain and allow it to dry. Repeat as necessary until the stain has been absorbed.

If the stain persists contact customer services or visit www.james.eu. We do not recommend the use of carpet shampoo.